4.31 out of 5
4.31
3079 reviews on Udemy

IT Troubleshooting Skill Training

IT Troubleshooting 101 for Analysts and Managers
Instructor:
Noel Temena
11,861 students enrolled
English [Auto] More
Minimize problem duration
Standardize troubleshooting procedure
Practice efficient problem identification
Technical deduction and isolation exercises

How to Troubleshoot: IT Troubleshooting Skill Training is about applying logic over technical components to identify faults. It is not about memorizing specific tasks for specific problem. Program focuses on developing a methodical approach in IT troubleshooting.

You will learn the fundamentals of efficient troubleshooting using technical deduction and fault isolation. Through repetitive exercises and drills, program will condition your technical reflexes to raise your troubleshooting intelligence.

Target Audience: Technical Managers, Enterprise IT Analyst, Data Center Analyst and Call Center Analyst

NOTE: Skill program complements ITIL and ideal for Technical Managers looking to build a more productive and consistent technical team.

Take this ultimate IT Troubleshooting Skill Training course now and learn how to troubleshoot basic issues.

You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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30-Day Money-Back Guarantee

Includes

0 hours on-demand video
Full lifetime access
Access on mobile and TV
Certificate of Completion

Archive

Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed