4.44 out of 5
1615 reviews on Udemy

IT Asset Management (ITAM) – Hardware Asset Management (HAM)

The ultimate course for learning everything about IT Asset Management. Includes free ITAM eBook & free process flows!
Laurence E Tindall
5,046 students enrolled
English [Auto]
Introduction to IT Asset Management
Role of ITAM in an Organization
Starting up an ITAM program
Executive Buy In
The Asset Repository
Asset Procurement
Install Move Add Change (IMAC) Process
The Asset Lifecycle
Vendor Management
Asset Tagging
Responsibilities of an IT Asset Manager
IT Asset Disposition (ITAD) Process
ITAM Maturity Model
Total Cost of Ownership (TCO)
Return on Investment (ROI)
Processing Lost or Stolen Assets
Configuration Management Database (CMDB)
Return Merchandise Authorization (RMA)
Software as a Service (SaaS)

Are you an IT Professional who wants to learn about IT Asset Management? Or maybe you already know about IT Asset Management and want to brush up you’re existing skills? If so, then this course is perfect for you!

In this course you will learn about:

  • What is IT Asset Management

  • Role of ITAM in an Organization

  • Starting up an ITAM program

  • Executive Buy In

  • The Asset Repository

  • Asset Procurement

  • Install Move Add Change (IMAC) Process

  • The Asset Lifecycle

  • Asset Tagging

  • Vendor Management

  • ITAM Maturity Model

  • Return Merchandize Authorization (RMA)

  • Configuration Management Database (CMDB)

  • Total Cost of Ownership (TCO)

  • Managing your IT Asset Inventory

  • And many more useful topics

Careers in the IT Asset Management industry are proving to be more and more common, so the need for solid skills and education is proving to be a basic requirement for all ITAM professionals.

Did you know that the average salary for an IT Asset Manager in the United States is $110k? This course will enable you to kick-start your career in IT Asset Management.

The course also comes free with the following:

  • ITAM glossary

  • Should You Track It? Decision Diagram

  • A free digital copy of my book “An IT Manager’s Guide to Hardware Asset Management”

  • Asset Check-out form

  • Asset Return form

  • Sample Purchase Order document

ITIL 4 also places a heavy focus on IT Asset Management, so maybe you are ITIL certified, and want to greater expand your knowledge into ITAM.

This course focuses more on Hardware Asset Management (HAM), rather than Software Asset Management (SAM). But with that being said, this course is an excellent segway into the world of SAM.

Reviews from some students that have already taken this course:

★★★★★ “…Very informative and broken down into easy to digest sections, with thorough explanations of terms and concepts. The teacher has a mastery of the material and provides helpful examples to explain concepts.” – Stuart

★★★★★ “This was a very comprehensive course – it covered all the topics expected in an Asset Management program. It was a really good refresher for me.– Doreen

Study this course today and elevate you’re career to the next level!

Maybe you’re interested in taking the Certified Hardware Asset Management Professional (CHAMP) course by IAITAM, but don’t want to pay the hefty price? Take this course today and learn the SAME information, and much more for 100x less!

This course is perfect for you if you use any of the following IT Asset Management tools, and want to understand ITAM even more:

  • ServiceNow

  • Cherwell Asset Manager (CAM)

  • IBM Maximo

  • Flexera

  • SysAid

  • Manage Engine

  • Ivanti

  • SNOW

  • Asset Panda

  • FreshService

  • Samanage

  • Device42

  • AssetCloud

  • Snipe IT

  • Jira ServiceDesk

  • Remedy

  • Spiceworks

  • Landesk

  • HP Asset Manager

This course is also great studying material for the Hardware Asset Management Specialist Certification exam by ITAM Institute.

You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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2 hours on-demand video
13 articles
Full lifetime access
Access on mobile and TV
Certificate of Completion


Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed