4.53 out of 5
4.53
17680 reviews on Udemy

Customer Service: Soft Skills Fundamentals

How to keep your head when everyone else is losing theirs
Instructor:
Samara Wenten
46,082 students enrolled
English [Auto] More
How to take care of yourself while taking care of others
How to really listen to customers, not just hear their problems
How to be personable even when you're not there in person

Starting a new career in customer service can be intimidating. How will you deal with all those people? New employee training can teach you how to turn on the lights and work the computers, but you need to know more about the non-tangibles, the soft skills of getting along. This course will help you develop the soft skills you need to thrive when facing clients day after day.

You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
4.5
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17680 Ratings

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Includes

1 hours on-demand video
4 articles
Full lifetime access
Access on mobile and TV
Certificate of Completion

Archive

Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed