4.45 out of 5
335 reviews on Udemy

ComputerCavalry: IT Help Desk Training for IT Professionals!

Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT
Korey Sheppard
2,868 students enrolled
English [Auto]
Entry Level IT Experience
Help Desk Skills
Customer Support
Team Building

ComputerCavalry: Help Desk Training for IT Professionals is a 10 lecture course designed with update to date training for the customer service professional. By enrolling you will be guided and properly trained in topics such as: Troubleshooting, Active Directory, Password Management and Basic Networking.

You will learn how to respond to common help desk related issues with great customer service, critical thinking, remote support, and proper troubleshooting to resolve many IT related issues.

In this course we will be covering the beginning steps to the IT Industry!

You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
4.5 out of 5
335 Ratings

Detailed Rating

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30-Day Money-Back Guarantee


2 hours on-demand video
Full lifetime access
Access on mobile and TV
Certificate of Completion


Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed