4.1 out of 5
16 reviews on Udemy

Complete IT Troubleshooting Skill Training 101 Course

Master the skill of IT troubleshooting by understanding the troubleshooting process, help desk, it technical support
595 students enrolled
English [Auto]
Understand how computer works
Be able to troubleshoot and identify any IT issue
Have a deep understanding on IT troubleshooting
Understand the IT Troubleshooting Process
Be able to troubleshoot, identify and fix any failed Laptop or Computer
Be able to troubleshoot, identify and fix any failed Printer
Be able to troubleshoot, identify and fix any failed Motherboard
Be able to troubleshoot, identify and solve Network Connection errors
Be able to troubleshoot, identify and fix Operating Systems issues
Mastering the skill of troubleshooting
Understand computer hardware and software
Understand how to troubleshoot a failed motherboard using its schematic
Understand how Printers, network connection and operating systems work
IT help desk tips and tricks
Be able to troublesاoot and identify problems in a short time using Effective techniques
Standardization and regularization of troubleshooting procedures
Know how to solve the most common issues with your computer, Printer, network connection and Operating System without contacting IT support

Complete IT Troubleshooting Skill Training 101 Course is intended for those who want to master the skill of troubleshooting.

Continuous updates;

8 Reasons why you should choose this course.

  1. The course will teach you the IT troubleshooting process that you can use to identify any problem you encounter in your career.

  2. The course is created with perfect care by a professional in IT troubleshooting.

  3. The course is not long, so you can complete it in a short time, and then enjoy your new experiences.

  4. Your inquiries will be answered in a short time with a full explanation of any question.

  5. Constant updates.

  6. One-On-One Support.

  7. Simple and easy-to-understand explanation with examples.

  8. A certificate will be provided upon completion of the course.

Topics that you going to learn in this course are :

  • Understanding IT Troubleshooting Process;

  • The fundamentals of IT Troubleshooting;

  • You will learn the fundamentals of efficient troubleshooting using technical deduction and fault isolation.

  • Understanding Types of Isolation (Inclusion Mode & Exclusion Mode);

  • How to troubleshoot a failed laptop;

  • How to troubleshoot a failed motherboard;

  • How to troubleshoot a failed printer;

  • How to troubleshoot a network connection;

  • How to troubleshoot an operating system;

  • Understanding IP Address Concept & working principle;

  • Understanding How Subnet Mask Works;

  • Understanding Gateway and DNS;

  • Understanding DHCP working principle;

  • Studying 3.3V motherboard Circuit Diagram;

  • Master IT troubleshooting using logical tree;

  • Understand the difference between Routers, Firewalls, and Proxy servers.

If you are interested in one of the points we talked about before, then this course is for you.

Enroll Now and get immediate lifetime access to the Complete IT Troubleshooting and help desk course.

You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
4.1 out of 5
16 Ratings

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30-Day Money-Back Guarantee


1 hours on-demand video
Full lifetime access
Access on mobile and TV
Certificate of Completion


Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed