4.65 out of 5
4.65
88 reviews on Udemy

Business Analysis Soft Skills: Conversations and Workshops

How to Effectively Communicate with Stakeholders to Discover User Stories, Features, and Non-functional Requirements
Instructor:
Tom and Angela Hathaway
913 students enrolled
English [Auto]
Define and distinguish five specific requirements elicitation approaches from one-on-one Requirements Interviews to Requirements Gathering Workshops
Evaluate the pros and cons of each approach for your organization and project
Prepare, perform, and manage effective requirements gathering interviews and workshops
Use informational and active listening to discover hidden requirements during interviews and workshops
Recognize the specific challenges and strengths of facilitated requirements workshops involving cross-functional groups of stakeholders
Improve your interviewing skills by analyzing the best-practice attitudes and characteristics of effective interviewers

How Can You Effectively Communicate with Your Stakeholders?

A lot of initial uncertainty at the beginning of an IT project comes from not knowing how to approach stakeholders to get their requirements. Should you interview each stakeholder individually or in groups? Whom should you interview first? What can you do to guide stakeholders to give you the information you need to formulate the right requirements?

Unfortunately getting other stakeholders to express their needs and wants vis-à-vis a proposed IT solution is a non-trivial challenge. On top of that, you might be dealing with cross-functional needs which complicates the task even more.

To meet that challenge, we propose that you need to hone your interpersonal skills, in particular your interviewing skills. If you have never interviewed another person before, this task alone can be intimidating.

Why Should You Take This Course?

Since interviewing other people for requirements is not an intuitive skill, this course presents a wide range of techniques for planning, preparing, and performing requirements elicitation interviews and workshops as well as polishing and publishing the results. It defines the characteristics of a good requirements interviewer to help you recognize areas for personal growth.

To guide you through the intricacies of conducting group interviews, it includes expert advice on facilitating effective Requirements Workshops (ie. JAD, RDW, User Story Workshops, Requirements Gathering Workshops, etc.), a powerful requirements elicitation technique for managing cross-functional group meetings on traditional and Agile software development methodologies.

You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
4.7
4.7 out of 5
88 Ratings

Detailed Rating

Stars 5
28
Stars 4
37
Stars 3
18
Stars 2
4
Stars 1
1
14d2c320cdbd47dcc46e14ef0c4bef8f
30-Day Money-Back Guarantee

Includes

1 hours on-demand video
1 article
Full lifetime access
Access on mobile and TV
Certificate of Completion

Archive

Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed