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17 Soft Skills You Need in the 21st Century

A Practical Guide to Soft Skills & How To Develop and Improve Them for Personal & Professional Success
AJK Consulting
159 students enrolled
English [Auto]
Define soft skills
Identify soft skills categories and clusters
Learn how to improve Resilience – learning to keep going when things don’t go according to plan, coping with the unfamiliar, managing disappointment and dealing with conflict
Teamwork – learning to connect and work with others to achieve a set task
Leadership – assessing the requirements of a task, identifying the strengths within the team, utilising the diverse skills of the group to achieve the set objective, awareness of risk/safety
Communication – demonstrating clear briefing and listening skills, not being afraid to ask for help and support when necessary
Emotional maturity and emotional health – learning to handle emotions including tolerance and behavioural responses, building positive friendships and bonding with peers and classmates, learning to show understanding and to demonstrate respect for the opinions, personal space and beliefs of others
Confidence and enthusiasm for learning – developing self-motivation, raised aspirations and belief in one’s own abilities, defining and committing to achieving one’s goals
Citizenship – raising awareness of one’s place and role within a community through volunteering and conservation opportunities
Responsibility – for one’s self, learning self-reliance and independence
Employability skills – time and resource management, conflict resolution, teaching and mentoring others
Develop effective communication skills
Develop effective presentation skills
Develop all-round personality with a mature outlook to function effectively in different circumstances.

Soft Skills (a vital portion of an individual’s personality) is an intangible idea in which the qualities like attitude, ability, integrity, reliability, positivity, flexibility, dependability, punctuality, management, cooperation, habits and practices are combined proficiently to

capitalize on a person’s work efficacy. Soft Skills do the work of combining all these components in accurate share into skills and shaping them into competencies.

Companies opt for, maintain and prop up persons who are trustworthy, ingenious, principled and good communicators and who are prepared to work under stress. These lessons are developed with a view to create awareness of the importance of the soft skills and assist the learners to improve them.

This Soft skill training course has been developed with an objective to develop employees and managers and enhance professionalism. Our soft skill course let the candidates take deep dive into different areas of communication including negotiation skills, presentation skills, leadership skills, time management, customer service and more. The course will equip the learners with all the skills required to achieve efficiency and productivity. It gives them an advantage over others who do not possess these skills.

It is important for companies, organizations and managers to understand that they need to impart soft skills training in their employees so as to ensure smooth business operations. The lack of soft skill s may prove detrimental to an organization’s growth as such employees may not be fit for the corporate world. Therefore, it is necessary that companies take appropriate steps and work towards imparting such training in their employees.

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5 hours on-demand video
11 articles
Full lifetime access
Access on mobile and TV
Certificate of Completion


Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed